DOMESTIC EXPRESS SERVICES

Domestic Express Services

TCS ECOM Solution

New e-commerce organizations are developing every other day in Pakistan in light of the ongoing online industry boom in the country. With this rapid growth, the logistics needs are also evolving and TCS with its strong infrastructure is well equipped to cater to the needs of its customers. Our Cash On Delivery service is available nationwide for customers who want smooth delivery of their orders with minimum risk of fraud or default. COD allows the end consumer to select the product they would like to buy and pay at the time of delivery. This is a logistical challenge for e-com businesses; however, TCS Cash on Delivery service offers a multitude of support services to make sales efficient and easy.

Key features:

 - State of the art booking and COD management portal

 - 24/7 dedicated CS support

 - Various management and reporting tool in booking apps

 - Text messages to consumer with intimation of TCS tracking number and COD amount

 - Universal Accounts Facility for warranty/replacement claims

 - Instant message broadcasting on apps dashboard for any general information

 - Dedicated Operations Monitoring desk to work out on returns

 - Weekly payment reimbursements with online reconciliations

 - IBTF facility options

 - Packaging - TCS branded flyers are being offered

 - Warehousing Facility available

 - Project Management – dedicated deployment of resources with system at customer’s doorstep  for dispatch management
 

Supplementary Services

 Additional charges will be levied on the following special services:

• Time Stipulated Delivery
• Holiday Delivery
• Fragile Shipments & Special Handling Service
• Out of Service Area Delivery

Same Day Express

Rely on same day express for same day deliveries to major cities country wide.  Check booking timings.