ABOUT US

Vision & Mission

Our Purpose

To continually strive to achieve excellence - both on and off the job.

Vision Statement

Delivering Beyond Customer Expectations.

Mission Statement

"To direct all our organizational efforts at building upon the existing organizational strengths and brand recognition to achieve enhanced levels of profitable growth in the core business, and diversify into new areas that complement and supplement the core business, with the diversification aimed at achieving excellence and industry leader status in the new areas. The TCS People will however be encouraged to be open to unconventional ideas and services and recognize new trends at very early stages".

Celebrating three decades of Service & Innovation

Now in its 30th celebratory year of successful operations, the TCS brand has evolved into a symbol of trust and reliability. TCS provides domestic and international express services to consumers, corporate, SMEs and households alike with pickups and deliveries crossing over 100 million shipments annually. This it does, through a nationwide network of 250+ offices, making TCS the biggest such network in Pakistan. TCS operates with over 8,000 professionals, 24/7 state-of-the art call center, 650 plus conveniently located Express Centers, dedicated chartered Being 737 aircraft, 2000+ on-line and offline locations, 375 plus satellite tracked delivery vehicles and a proficient team of 4000 couriers dedicated to providing you the best of service and reliability in the industry. With a view to enlarging its presence in the global village, TCS operates in international territories through its business partners in Dubai and London, providing access to its customers in over 3,500+ destinations worldwide. TCS Visatronix, a division of Intiana Private Limited, extends booking facilities for visa applicants in the non-immigrant (work, visit, study) categories for applicants all over Pakistan for Canada, India, Spain, Malaysia, Egypt, Tunisia, Italy, Malta and South Africa, USA and UAE. Applications are booked on a "Return Service Basis" at selected TCS Express Centers in all major cities. TCS has achieved many milestones by investing into its business model that continues to grow stronger. Realizing the customer needs and expectations have always been the driving principles in the milestones that TCS has achieved over the years. This has resulted in setting benchmarks to improve the overall quality and standards of the express courier industry.TCS achievements have led to a case study, undertaken by Harvard Business School in 2003 for 'International Entrepreneurship' course of MBA. TCS has been mentioned in the textbooks used by Harvard Business School as a model of highly effective company from the developing world. A case study on TCS has also been included in Philip Kotler’s latest South Asian edition of “Principles of Marketing” which is being taught at the best and the biggest Business Schools across South Asia.